Our Spam and Privacy Policies

Spam Policy

Single Illusions program does not condone nor support spam (Unsolicited Commercial Email) because we realize it wastes everyone’s time and resources. Further, as the practice of spam grows, the value of email as a communications medium will be diminished. So, we do not allow our customers to send email to people who have not requested it and to people with whom they do not already have an existing relationship. For any customer to do so is a violation of our license agreement and can result in account termination.

Why were you sent email you do not want?
There are a few possibilities:

1) You signed up for one of our customers’ newsletters or services and forgot.
2) You have an existing relationship with our customer (perhaps you purchased something from them or used their services).
3) Someone signed you up to a newsletter without your permission.

What can you do?
Follow the link at the bottom of the message you received. While many professional spammers use this mechanism to guarantee that the email address they have for you actually works, we do not spam nor do we allow our customers to do so (see below) so if you click on the “remove” link at the end of the message, you will be automatically removed from our customers’ subscriber list. To report abusive email activity, send an email to abuse@singleillusions.com.

How do you protect the online community from spam originating from your servers?
We do not allow our customers to send newsletters to people who have not requested them. Our standard license agreement states, in part: “…it is inappropriate (and possibly illegal) to use unsolicited e-mail or spam to your list.”

We require that our customers use specific tools to make sure no one is signed up to a newsletter against their wishes. Removal links are always added to the bottom of every outgoing message.

We are specifically focused on inspirational messages – not broad based email marketing. We require that our customers only send email to individuals who have provided their email address for the purpose of receiving offers and information in the future. In addition, we encourage customers to personalize their communication with information that indicates they have an existing relationship with their customers.

We take every spam report seriously. Each incident of reported spam is considered in the context of the customer’s entire behavior using our service.

What happens when one of our customers is accused of spamming?
1. When we receive a complaint of spam, we immediately review our customer’s account and check to see if that customer has received an inordinate number of such complaints.

2. If, after reviewing complaints, we find the customer’s mailing list questionable, we will restrict access to our services until the customer has faxed to us an affidavit stating that they are in compliance with our email policies and are not sending spam. An authorized representative of the customer’s company must sign this before their use of our service is reinstated.

3. Finally, if a customer violates this agreement or refuses to sign it, we will refuse to do business with them.

Why don’t you just cut off any customer who gets a spam complaint?
To do so would be unfair to our customer and compromise legitimate email communications. There are a number of possible scenarios where a customer might be accused of spamming. The complaint could come from a disgruntled employee, dissatisfied customer or competitor wishing to interfere with the customer’s business or from someone who forgot they signed up for the customer’s opt-in mail-list.

So we have to judge each case on its merits. We wouldn’t be serving our customers to refuse business from anyone based on a single report of inappropriate behavior.

How do I contact you for more information?
Please e-mail any questions or concerns to info@singleillusions.com

Thank you

Privacy Policy

Singleilluions.com is committed to providing both clients and end-users with the utmost in privacy and security. We abide by all industry guidelines and consistently monitor our policies, practices and operating methods in order to maintain our valued reputation and integrity. This is our promise to our clients, and end-users.

Type of Information Collected Our sites offer both free and commercial advertising. Each commercial offer is sponsored by one of our advertisers. Information is collected from the consumer through online forms. Applicants submit their name, address, title, e-mail address, and age along with other demographic information and optional questions chosen by the advertiser.

Use of Collected Information Information collected by Singleilluions.com solely for the purpose of sending you our emails will be used only for that purpose. It will not be disclosed or sold to others.

Member Contact If the opt-in box is selected on the entry form, we have permission to contact the applicant via electronic or postal mail regarding information, savings, or special offers that relate directly to the information, savings, or special offers that relate directly to the information they have provided. This is opt-in only, meaning that the applicant has complete control in allowing us to contact them. Applicant must opt-in to receive secondary communication from Singleilluions.com but the policies of our clients may differ.

Cookies Cookies are only used to keep track of log-in names and passwords. A user’s e-mail address is automatically logged in when they revisit the site and they do not have to reenter profile information. This is to keep track of preferences and to better tailor the site to the visitor’s needs while providing the most effective service to our clients. Information such as IP address internal session ID, user’s domain, type of Internet browser, domain of Web site are collected and used only for traffic auditing and analyzing trends.

Security In order to ensure security and protection of collected information, all employees are aware of our security policy and practices. Web security is constantly reviewed. Access to the information is limited and only obtained through codenames and passwords. Any loss, misuse, or alteration of information is prohibited followed by appropriate action and termination of employee. This is to uphold our promise to our clients, affiliate members, and property users.

Delete/Deactivate “Deactivating” refers to the process by which Personally Identifiable Information, upon request, is removed. Because of backups and records of deletions, it may be impossible to delete a consumer’s entry without some residual information. An individual who requests to have Personally Identifiable Information deactivated will be functionally deleted. We will not sell, transfer, or use the information relating to a deleted individual in any way. To deactivate your account, please click unsubscribe at the bottom of one of our emails.

Contact Information Singleilluions.com abides by the laws and guidelines of the Internet. We welcome any inquiries as to the use of collected information and cookies, product capabilities, or company methods and practices. If you have any questions, comments or corrections regarding personally identifiable information obtained through us, please e-mail to privacy@singleillusions.com